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FAQ's


Are static IPs available?

Yes static IP's are available and provided when a Packetworks service team sets up a business and their network.

 

What kind of support is offered?

Packetworks provides 24x7 customer support.


Are fibre optic connections available?

Fibre optic connection have become more accessible.  Come and speak to us to see if this is suitable for your organization.


What are the differentiators of Packetworks compared to other companies?

Visit the page entitled, "The Packetworks Edge".

 

When setting up our network is there support for configuring our router? 

Yes. Service technicians will also help your business configure the router once they are on-site.


In the event my business purchases a new router is router configuration support provided?

Yes our service team can provide guidance on how to configure a new router.

 

Contact us for answers to any questions regarding your network.
 

What Our Customers Have To Say


Packetworks’ fibre optic network gave us immediate ultra-fast Internet access that has given us services beyond our expectations. We receive excellent value for the dollar and – most importantly – they deliver on their promises.


Sam Khanna, Controller

J.E. Bearing & Machine Ltd.

http://www.je-bearing.com

 

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