Support

Packetworks has proven its expertise time and time again. Our solutions to rural organizations and corporations are our success story.

Most of our customers are long term. We continue to maintain and enhance their networks as their businesses grow over the years. Our dedication to customer care is unprecedented. Our response time to your needs is never more than one hour during business hours, and only two to four hours off-time.

We Provide

• Regional support
• Online monitoring
• Configuration changes
• Round-the-clock Call Answer Service available 365 days a year