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Business Internet Service

Packetworks has been successfully designing, building and managing broadband networks since 1996. Since the beginning, we have been committed to delivering exceptional internet connectivity, cutting-edge technology, and outstanding customer service. 


The Packetworks Difference

Our mission is to be the internet and phone service provider of choice in South Western Ontario. To accomplish this we focus on key points of difference. We strive to deliver to our customers:

  • The ultimate in connectivity - via our ultra high-speed, secure, and reliable internet networking
  • Custom networks - our expertly trained staff design networks to suit your specific business requirements
  • Outstanding customer service - Packetworks staff are committed to being available and dependable

Types of Business Internet Connections

Packetworks provides the business internet connections your organization needs. From the basic  internet requirements of small businesses and offices to the needs of large multinational enterprises, Packetworks can provide you with a connection that will meet your needs and solve your internet problems. Our solutions include the following:

  • ADSL – up to 6Mbps                         
  • FTTN ADSL – up to 50Mbps
  • Bridged ADSL – up to 16Mbps      
  •  Internet Transit
  • Cable – up to 50Mbps                      
  • Wireless – up to 700Mbps
  • Fibre Optics – up to 10Gbps+


"Packetworks’ fibre optic network gave us immediate ultra-fast Internet access that has given us services beyond our expectations.

We receive excellent value for the dollar and – most importantly – they deliver on their promises. 

In fact, Packetworks has gone above and beyond what I’d expect from an Internet services provider."

Sam Khanna, Controller
J.E. Bearing & Machine Ltd.


Packetworks Internet Service

Packetworks offers a complete and comprehensive internet service package. Included in this package are the following:

  • Basic network monitoring
  • Fully managed Internet connectivity
  • Proactive issue resolution
  • Managed firewalls, including installation and configuration
  • Real-time and historical reporting on network usage and statistics, with graphs to give you a visual overview of your network and facilitate troubleshooting
  • Online access to manage your hardware

Our commitment to you means that you will have the widest selection of choices available to you, combined with the tools you need to ensure your business is online, and your staff on task. Matching these provisions with our outstanding customer service, you can be certain that you have an internet provider that will work with you to grow your business.

Contact Us 

Phone: 519-579-4507     Toll-Free within Canada: 1-866-723-7703


Fibre Advantages

Fibre offers significant advantages over traditional internet connections. It provides the fastest download and upload speeds and is the most reliable option. Fibre offers greater bandwidth than copper. This increased bandwidth allows the cable to carry more information, more reliably than traditional copper cables. If you are struggling with a slow internet connection, contact us at Packetworks to learn more about the advantages of this amazing technology. 


Packetworks Service Area

Our customers include a wide range of businesses and organizations across South Western Ontario. Our service area currently includes the following cities and areas:


Kitchener, Waterloo, Cambridge, Guelph, London, Tillsonburg, Milton, and Woodstock


If you are unsure if your area is covered, or if you would like to find out more about our philosophy of business, contact us at Packetworks today.



What Our Customers Have To Say

After spending several hours on the phone with our former provider’s ‘support’ and without an end in sight, we switched to Packetworks, and we haven’t looked back!

David Oatman, President

Kirwin and Oatman



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