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Support

Need some help? Let us know - we're here to give you fast, personal and dependable customer service.

 

Residential Clients

Monday - Friday 8:30am-4:30pm

 

Phone: 1 (866) 723-7703 x 3 or (519) 579-4507 x 3 

Email: support@packetworks.net 

 

 

Business Clients

Monday - Friday 8:30am-4:30pm

 

Phone: 1 (866) 723-7703 x 3 or (519) 579-4507 x 3 

Email: support@packetworks.net 

 

Afterhours Business Client Support: 1 (866) 723-7703 x 8  or (519) 579-4507 x 8

 

 

Network Status Updates

All services and networks are operating normally.

 

FAQ For Commercial Clients

Click this link for a selection of FAQ's

What Our Customers Have To Say


Since Packetworks installed our fibre connection to the Internet, with a wireless backup, we have seen an incredible improvement in speed and reliability.


Brent McLelland, GM

Ascent

http://www.ascent.ca

 

Click here to read more.